Find answers to the most common questions about The Boardwalk Hotel, including check-in details,
amenities, and local attractions. If you need more assistance, feel free to reach out to our team!
We believe the old skool way of checking in to a hotel where you have to stand around a lobby waiting for your key is… well… old skool! Guests these days want to show up, head to their room, and begin enjoying their stay right away!
That’s why we’ve developed a self-check in system where we simply text you your room number and door code the day of your arrival, and let you know as soon as your room is ready. No need to come to the lobby!
Of course, if you have a burning question, we have a smiling team onsite who’s available from 9AM to 5PM PST, but we pride ourselves on our great text and email communications so that everything you need for an awesome stay is always right at your fingertips!
Our #1 question is “Can I check in early?” We totally get that when you arrive earlier that our standard 4pm check in time you want to get right down to enjoying your stay. We’re the same way!
However, we also want to give our world class cleaning crew time to make sure everything is perfect for you, and cleaned up from the previous guest.
So the short answer is that early check-ins are typically not available, but we do everything we can to hustle, get your room clean, and as SOON AS IT’S READY we’ll send you a text confirmation with your room number and door code!
There’s no need to stop at the front desk for a key or to ask for an early check in, as every check in happens as early as humanly possible!
As we don’t feature a traditional “lobby”, we’re unable to store luggage, but Cheap Rentals, just a minute’s walk away, will hold your luggage at no cost.
While you don’t necessarily need a car, parking is limited onsite. We do
have a handful of spots available for $25-$29/day, on a first come, first served basis. There’s also some street parking nearby, and both Uber and Lyft are convenient options for getting around!
Yes, we can provide a pak n’ play upon request.
Yes, we provide shampoo, conditioner, and body wash in every room.
Yes, we provide complimentary coffee in all rooms for your convenience.
Yes, our rooms are equipped with basic cooking utensils, including pots and pans.
Housekeeping services are performed every other day.
For the best local recommendations, be sure to check out our Activities & Amenities page on our website, most of which is also featured in our guest app, which is provided the day before check in.
It’s constantly updated with great suggestions for activities, dining, and nearby attractions to help you make the most of your stay!
Our address is 839 Santa Clara Pl San Diego, CA 92109